FAQ

View Gemstone Luxury's official sizing guide for ring, necklace and bracelet sizes.

• We offer shipping within the United States of America.

• Orders are typically processed and shipped within 1-3 business days, except for customized or personalized products.

• For customized or personalized products, please allow 5-10 business days for production and delivery.

• Shipping costs and estimated delivery times vary depending on the destination within the United States.

• Customers will receive a confirmation email with tracking information once their order has been shipped.

1. **Cleaning:** Use a mild detergent mixed with warm water and a soft brush to gently clean your gold jewelry. Avoid using harsh chemicals or abrasive cleaners that can damage the metal.

2. **Storage:** Store your gold jewelry separately in a soft pouch or jewelry box to prevent scratching and tangling with other pieces. Keeping each piece separate also helps avoid potential scratching from harder gemstones or metals.

3. **Avoiding Chemicals:** Remove your gold jewelry before swimming in chlorinated pools or using household chemicals, as exposure to these substances can tarnish or damage the metal.

4. **Avoiding Abrasion:** Gold is a relatively soft metal, so avoid wearing your jewelry during activities that may subject it to excessive abrasion or impact, such as heavy exercise or manual labor.

5. **Polishing:** Periodically polish your gold jewelry with a soft jewelry polishing cloth to maintain its shine and luster. Avoid using rough or abrasive materials that can scratch the surface.

6.**Professional Cleaning:** Consider taking your gold jewelry to a professional jeweler for deep cleaning and inspection periodically, especially if it has intricate designs or settings that are difficult to clean at home.